Terms and conditions of sale
Welcome to ERIS PURE!
Here are the terms and conditions of sale of our website.
HOW TO BUY ON THE WEBSITE?
Each order placed with ERIS PURE through our Website will be covered by these Conditions of Sale. By placing the order, the User acknowledges having read, understood and accepted these Conditions of Sale.
MINIMUM AGE
To purchase our products through the Web Site you must be of legal age.
PRICE AND TAXES
The products will be sold at the price indicated on the Website, being in force that which is collected at the time of confirmation of the order by the customer.
All prices include the Value Added Tax (VAT) in force, but exclude shipping costs, which will vary depending on the value of the products purchased, and the country or region in which delivery is to be made.
PURCHASING PROCESS
The first thing you should do is choose the product or products you wish to buy by clicking on the add to cart button.
Once you have all the products, click on the shopping cart at the top of the website and check that the items are correct. Continue with the process, fill in your details if you are not registered and choose the payment method. Click on finalise payment and we will access the selected payment gateway.
Complete the payment details and the order is finished!
SHIPPING INFORMATION
Delivery times for National Shipments
The delivery time for orders on the peninsula is 48 hours. We will do everything possible to ensure that you receive your order as soon as possible, but we must understand that there may be problems beyond our organisation’s control that may cause the order to be delayed.
If we do not have stock or if we are aware of any type of incident, we will inform you as soon as possible.
For orders in Ceuta, Melilla, Canary Islands or Balearic Islands the transit of the shipment can be delayed up to 1 week.
For more information, please consult our shipping policy
INFORMATION ON PAYMENT METHODS
Payment will be made at the last step in the checkout process. We do not store or access your private payment details, as this is done directly in a secure environment at the payment provider, either the financial institution Abanca or Paypal.
We accept card payments, both through the Abanca sales terminal and Paypal, as well as payments through Bizum using the Abanca option or Paypal payments.
Any payment made through Paypal will be charged 3% of the amount of the order.
RETURNS POLICY
For our return policy we recommend that you consult our return policy page.